Refund Policy

1. Return Eligibility: We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Return Process: To initiate a return, please contact our customer support department. Our team will guide you through the process, provide you with a return authorization number, and assist you with any further instructions.

3. Return Shipping: The customer is responsible for the return shipping costs, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of the item.

4. Refund Process: Once we receive the returned item and verify its condition, we will issue a refund for the purchase price, excluding any shipping charges. Refunds will be processed using the original method of payment within 5-7 business days.

5. Non-Returnable Items: Some items are non-returnable due to hygiene or safety reasons. These include but are not limited to, perishable goods, intimate apparel, and personal care items.

Please note that this is a general overview of our shipping and refund policies. For more specific details or any additional questions, please refer to our website or contact our customer support team.